What is a Doula?

A doula is a healthcare professional who provides non-medical support and care through education, guidance and counseling for pregnant and parenting people and families. They promote a healthy pregnancy and encourages active participation throughout the childbearing year. These non-clinician perinatal providers are trained to work professionally in a variety of settings including private practices, birth centers, clinics, hospitals community settings and homes.


Doulas pay attention to the emotional and physical needs of birthing parents, while encouraging self-determination and self-advocacy to reach the desired outcomes. In any setting that doulas work they are able to enhance the experience by giving continuous and committed support to the expressed needs or choices of the birthing parent. A doula offers prenatal and postpartum home visits and once labor has begun, is available continuously at the delivery site assisting the parents during the birth of their child. 

Doulas educate and support people throughout pregnancy, birth and postpartum and are able to teach across the life-course as they interact with the whole family during the course of each maternity episode. An accomplished doula advocates, educates and supports a birthing parent, their partner and their family through one of the most precious times in their lives.

Doula Certification

Our training partner, Childbirth Concierge, will supply you with the requirements and forms needed for certification through CCI. Upon completion of the approved training program, including the certification requirements (internship hours, reading list, project, and more), you can apply for CCI Doula Certification here.

Kathy Bradley, IBCLC, CCE, CD

and the Childbirth Concierge Team

Spanning a 30 year career in the maternal health field, Kathy is the visionary and owner of Childbirth Concierge. The Childbirth Concierge team of instructors brings vast experience to the classroom. Education is focused on strongly supporting women no matter how they choose to birth or feed their babies. As a mother of 5, Kathy understands the challenges families face preparing for birth and caring for their newborns. A born educator, she is in her element teaching new parents and health professionals. She worked 14 years in Maternal Health at Winnie Palmer Hospital in Orlando.

Course Objectives

During the training and internship program, the following topics will be addressed:

  • Anatomy and physiology

  • Process of labor, delivery and the postpartum period

  • Obstetrical procedures

  • Comfort measures and labor support

  • Newborn care and procedures

  • Breastfeeding

  • Working with your client & medical staff

  • Communication and listening skills

  • Benefits of social support systems

  • Specialized and one-on-one care

  • Impact of racial and class disparities on pregnancy and birth outcomes

  • HIPAA compliance

Sign Up Today

This program will prepare you to work professionally in a variety of settings, including home births, hospitals, birth centers.